Screens allow you to arrange the fields to be displayed for an issue. Different screens can be used when an issue is created, viewed, edited, or transitioned through a workflow.
The screen scheme defines which screens apply to this project. To change the screens used, you can select a different screen scheme, or modify the currently selected scheme.
This project uses 5 screen configurations.
This issue type…
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[System] Change
…uses this screen scheme
| Operation | Screen |
|---|---|
| Create issue | CM: Jira Service Management: Change Create Issue Screen |
| Edit issue | CM: Jira Service Management: Change View/Edit Screen |
| View issue | CM: Jira Service Management: Change View/Edit Screen |
This issue type…
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[System] Incident
…uses this screen scheme
| Operation | Screen |
|---|---|
| Create issue | CM: Jira Service Management: Incident Create Issue Screen |
| Edit issue | CM: Jira Service Management: Incident View/Edit Screen |
| View issue | CM: Jira Service Management: Incident View/Edit Screen |
This issue type…
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[System] Post-incident review
…uses this screen scheme
| Operation | Screen |
|---|---|
| Create issue | CM: Jira Service Management: Post-Incident Review Create Issue Screen |
| Edit issue | CM: Jira Service Management: Post-Incident Review View/Edit Screen |
| View issue | CM: Jira Service Management: Post-Incident Review View/Edit Screen |
This issue type…
-
[System] Problem
…uses this screen scheme
| Operation | Screen |
|---|---|
| Create issue | CM: Jira Service Management: Problem Create Issue Screen |
| Edit issue | CM: Jira Service Management: Problem View/Edit Screen |
| View issue | CM: Jira Service Management: Problem View/Edit Screen |
These 4 issue types…
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[System] Service request
-
[System] Service request with approvals
-
Task
-
Sub-task
…use this screen scheme
| Operation | Screen |
|---|---|
| Create issue | CM: Jira Service Management: Request Fulfilment Create Issue Screen |
| Edit issue | CM: Jira Service Management: Request Fulfilment View/Edit Screen |
| View issue | CM: Jira Service Management: Request Fulfilment View/Edit Screen |